PRIVACY POLICY
Cue’s N Cushion Ltd.
Effective Date: 01/04/2022
Cue’s N Cushion Ltd. ("Cue’s N Cushion", “we”, “us”, or “our”) respects the privacy of our customers and visitors to our website and locations. We are committed to maintaining
the confidentiality, integrity, and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information
when you interact with us—whether through our website, in-store, at events, or otherwise.
By using our services, visiting our locations, or accessing our website (www.cuesncushion.com), you agree to the practices described in this policy.
1. What This Policy Covers
This Privacy Policy applies to:
● Our website (www.cuesncushion.com) and online booking platform
● Any online or in-person services or interactions, including membership signups, event registrations, and promotional campaigns
● All communications via email, phone, social media, or direct messaging related to our services and events
This policy does not apply to third-party websites linked from our site or services operated by other vendors or service providers, such as payment processors or social media platforms. These third parties have their own privacy policies, which we encourage you to review.
2. Information We Collect
We collect a variety of personal and non-personal information depending on how you engage with us:
a) Personal Information You Provide to Us
We may collect personal information directly from you when you:
● Create an account or book a service online
● Make a payment
● Subscribe to newsletters or promotional communications
● Register for a membership or event
● Submit a vendor inquiry
● Contact us through forms, email, or phone
This information may include:
● Full name
● Email address
● Phone number
● Billing and payment details (handled securely through third-party processors)
● Booking and purchase history
● Age (for age-restricted events)
● Preferences (e.g., game interests, food preferences)
b) Automatically Collected Information
When you use our website, we may automatically collect:
● IP address
● Browser type and version
● Device type and operating system
● Pages visited and time spent on our site
● Referring and exit URLs
● Interaction with website elements (such as clicks and form entries)
This data is collected through cookies, web beacons, and similar technologies.
c) Social Media and Public Information
If you engage with our brand on social media (e.g., Instagram, TikTok, Facebook), we may collect your username and public profile details for marketing, interaction, orpromotional purposes.
3. How We Use Your Information
Cue’s N Cushion uses your information to:
● Provide and manage services you request (e.g., booking tables, event registration)
● Communicate with you about upcoming reservations, promotions, or schedule changes
● Personalize your experience with relevant content and offers
● Process payments and prevent fraud
● Improve our website functionality and user experience
● Comply with legal or regulatory obligations
With your consent, we may also use your information to:
● Send promotional emails about new events, products, and specials
● Offer loyalty programs, discounts, or referral perks
● Solicit feedback for improving our service
You may opt out of promotional communications at any time.
4. Sharing of Personal Information
We do not sell or rent your personal information.
However, we may share your information with the following trusted third parties:
● Service providers: such as web hosting companies, payment processors, email marketing platforms, and customer support tools
● Event collaborators or vendors: when needed for specific services or co-hosted events (e.g., food vendors during pop-ups)
● Legal or regulatory authorities: when required by law, subpoena, or to protect the safety and legal rights of Cue’s N Cushion, its patrons, and staff
All third parties are contractually obligated to safeguard your information and use it only for the purposes provided.5. Cookies & Tracking Technologies Cue’s N Cushion uses cookies and similar technologies to enhance your website experience, analyze traffic, and deliver personalized content. Cookies are small text files placed on your device that help us:
● Remember your preferences
● Understand how visitors use our website
● Customize content and promotions
You can control or disable cookies through your browser settings. However, some website functionality may be affected.
6. Data Security
We take data protection seriously and have implemented administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, misuse, or loss. This includes:
● Secure payment encryption through PCI-compliant processors
● HTTPS encryption on our website
● Limited internal access to sensitive data
● Regular monitoring of our systems
While we take reasonable precautions, no online system is completely secure. We encourage you to use caution and report any suspected fraud or unauthorized use.
7. Your Rights & Choices
You have the right to:
● Access the personal information we hold about you
● Request corrections or updates to your information
● Withdraw consent for marketing communications
● Request deletion of your personal data (subject to legal limitations)To exercise any of these rights, contact us at info@cuesncushion.com.
8. Children’s Privacy
Our services and website are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13 without verified parental consent. If we learn that a child under 13 has submitted information, we will take steps to delete it.
9. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted
by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect new legal requirements, services, or business practices. When we make material changes, we will revise the
“Effective Date” and notify users as required.
Please review this page regularly to stay informed of any changes.
11. Contact Us
If you have any questions, comments, or concerns about our privacy practices, or if you’d like to submit a request regarding your personal information, please contact us:
Cue’s N Cushion Ltd
1244 56th Street, Delta, BC V4L 2A4
Email: Info@cuesncushion.com
Phone: 7785126407
Website: www.cuesncushion.com